HAS MY ORDER BEEN SHIPPED?
Please allow 1-2 business days for order processing. Once your order is processed, a conﬁrmation email will be sent to you, which includes your tracking number.
HOW DO I KNOW WHAT SIZE I AM?
To best gauge your appropriate size, please refer to the sizing chart for the particular item you’re interested in. This can be found directly on the respective product page.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit cards (Visa, Amex, Mastercard, Discover) and PayPal.
CAN I USE A PO BOX FOR MY DELIVERY ADDRESS?
No, we do not ship to PO boxes.
DO YOU SHIP INTERNATIONALLY?
We currently ship worldwide. Please refer to our Customer Service page for pricing.
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
Domestic shipments usually take 1-5 business days to arrive. International shipments typically take 4-6 business days to arrive. Please note, time may vary due to weather, customs, or any unforseen variables.
WHAT COURIER PROVIDERS DO YOU USE?
All orders are shipped via UPS.
WILL I BE CHARGED DUTIES AND TAXES?
Ferris is not responsible for any import fees, customs, duties, or other taxes imposed by your respective country.
HOW DO I EXCHANGE OR RETURN AN ITEM?
To exchange or return an item, please follow the instructions located on our Customer Service page.